Blog post
There are three inevitabilities in life: death, taxes, and tech platforms making design changes that are universally disliked. The latest victim of this phenomenon is the Apple Mail app, which has undergone a major redesign in iOS 18. This update is also rolling out across iPads and MacBooks, bringing a fresh look that some users are finding frustrating.
The redesigned Apple Mail introduces several significant changes, including:
While some users appreciate the enhanced organization, others find the new system visually unappealing and difficult to navigate. The categorization can cause important messages to be missed or buried under less relevant emails, making it a frustrating experience for professionals and everyday users alike.
If you’re not a fan of the new Apple Mail design, there are several ways to disable or work around the changes to restore a more familiar experience.
By default, Apple Mail now sorts your emails into different categories. However, you can turn this feature off:
This will return your inbox to a single unified view, similar to previous Apple Mail versions.
If the contact photos make your inbox feel cluttered, you can remove them:
This will remove the sender profile pictures, making your inbox look cleaner and easier to scan.
On MacBooks running macOS 15 (Sequoia), you can revert to a more classic mail layout:
This will restore a more familiar layout with a traditional column-based email list.
If the Apple Mail redesign is too much to handle, consider switching to an alternative email client:
These third-party apps offer different user interfaces that might be more intuitive than the new Apple Mail design.
While Apple is known for making bold UI changes, it also listens to user feedback. If enough users express dissatisfaction with the new Mail app, Apple may introduce an option to restore classic views in a future update.
Apple has previously reversed design changes in apps like Safari and Messages after receiving negative feedback, so there is hope that a future iOS update could introduce more customization options.
The iOS 18 Apple Mail redesign has left many users frustrated, but there are ways to customize or disable the new features to better suit your needs. Whether it’s turning off categorization, removing contact photos, switching to classic mode on Mac, or using a third-party email app, there are plenty of options to regain control over your inbox.
For now, Apple Mail users will have to adapt—or hope that Apple reintroduces a more user-friendly experience in a future update.